General Terms and Conditions

Welcome to DIYSPLAY!

These terms and conditions outline the rules and regulations for the use of DIYSPLAY's Website, located at https://diysplay.nl, and for the purchase of DIYSPLAY, a product owned and sold by Phronesy.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use DIYSPLAY if you do not agree to take all of the terms and conditions stated on this page.

1.Cookies:

Our website uses cookies to improve and personalize your online experience. By accessing DIYSPLAY, you agree to the use of essential cookies necessary for website functionality.

  • What Are Cookies?
    Cookies are small text files stored on your device by a website's server. They cannot be used to run programs or deliver viruses to your computer. Cookies are unique to each user and can only be read by the web server in the domain that issued them.

  • Types of Cookies We Use

  1. Essential Cookies: Required for website functionality and cannot be disabled. These include cookies needed for security and basic site operation.

  2. Optional Cookies: Used for statistical analysis or marketing purposes to help us improve the user experience. Optional cookies are only used with your consent.

  • Third-Party Cookies

    Please note that by accepting optional cookies, you may also accept third-party cookies used for features provided by third-party services integrated into our site (e.g., embedded videos or interactive content).
    You have the option to manage or disable optional cookies in your browser settings at any time.

2.License:

Unless otherwise stated, DIYSPLAY and/or its licensors own the intellectual property rights for all material on DIYSPLAY. All intellectual property rights are reserved. You may access this from DIYSPLAY for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from DIYSPLAY

  • Sell, rent, or sub-license material from DIYSPLAY

  • Reproduce, duplicate or copy material from DIYSPLAY

  • Redistribute content from DIYSPLAY

This Agreement shall begin on the date hereof.

3. General

3.1 These general terms and conditions apply to all offers from DIYSPLAY. The conditions are accessible to everyone and included on the DIYSPLAY website. We will send you a written copy upon request.
3.2 By placing an order, you indicate that you agree to the delivery and payment conditions. DIYSPLAYreserves the right to change its delivery and/or payment conditions after the expiry of the term.
3.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by DIYSPLAY.
3.4 DIYSPLAY guarantees that the delivered product complies with the agreement and meets the specifications stated in the offer.

4. Delivery

4.1 Delivery takes place while stocks last.
4.2 In the context of the rules of distance selling, DIYSPLAY will execute orders within 30 days at least. If this is not possible (because the ordered item is out of stock or no longer available), or there is a delay for other reasons, or an order cannot be executed or can only be executed in part, the consumer will receive a message within 1 month after placing the order and in that case has the right to cancel the order without costs and notice of default.
4.3 DIYSPLAY's delivery obligation will, subject to proof to the contrary, be fulfilled as soon as the items delivered by DIYSPLAY have been offered to the buyer once. In the case of home delivery, the report of the carrier, containing the refusal of acceptance, serves as full proof of the offer to deliver.
4.4 All terms mentioned on the website are indicative. Therefore, no rights can be derived from the terms mentioned.

5. Prices

5.1 Prices will not be increased within the term of the offer unless legal measures make this necessary or if the manufacturer implements interim price increases.
5.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
5.3 All prices on the site are in Euros and include 21% VAT.

6. Inspection period / right of withdrawal

6.1 In the event of a consumer purchase, in accordance with the Distance Selling Act (Article 7:5 of the Dutch Civil Code), the purchaser has the right to return (part of) the delivered goods within a period of 14 days without giving any reason. This period commences at the moment that the ordered items have been delivered. If the purchaser has not returned the delivered items to DIYSPLAY after this period, the purchase is a fact. Before returning the items, the purchaser is obliged to notify DIYSPLAY of this in writing within 7 working days after delivery. The purchaser must prove that the delivered items were returned on time, for example by means of proof of postal delivery. The items must be returned in the original packaging (including accessories and accompanying documentation) and in new condition. If the items have been used, encumbered or damaged in any way by the purchaser, the right to cancel within the meaning of this section shall lapse. With due observance of the provisions of the previous sentence, DIYSPLAY will ensure that the full purchase price is refunded to the customer within 30 days of receipt of the return shipment. The return of the delivered goods is entirely at the expense and risk of the customer.
6.2 The right of withdrawal does not apply to:

  • Services the performance of which, with the consent of the consumer, has begun before the term of seven working days.

  • Goods or services the price of which is subject to fluctuations in the financial market, over which the supplier has no influence.

  • Goods that have been manufactured according to the consumer's specifications, for example custom work, or that have a clearly personal character.

7. Data management

7.1 If you place an order with DIYSPLAY, your details will be included in the customer file of DIYSPLAY. DIYSPLAY complies with the Personal Data Registration Act and will not provide your details to third parties.
7.2 DIYSPLAY respects the privacy of the users of the website and ensures that your personal details are treated confidentially.
7.3 DIYSPLAY uses a mailing list in some cases. Each mailing contains instructions to remove yourself from this list.

8. Warranty and conformity

8.1 The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the legal provisions and/or government regulations in force on the date the agreement is concluded.
8.2 A guarantee arrangement offered by the entrepreneur, manufacturer, or importer does not affect the rights and claims that the consumer can assert against the entrepreneur in the event of a shortcoming in the fulfilment of the entrepreneur's obligations on the basis of the law and/or the distance contract.
8.3 The buyer is obliged to immediately check the delivered goods upon receipt. If it appears that the delivered item is incorrect, defective, or incomplete, the buyer must (before returning it to DIYSPLAY) immediately report these defects in writing to DIYSPLAY. Any defects or incorrectly delivered goods must and can be reported to DIYSPLAY in writing no later than 14 days after delivery. The goods must be returned in the original packaging (including accessories and accompanying documentation) and in new condition.
8.4 If complaints from the purchaser are found to be justified by DIYSPLAY, DIYSPLAY shall, at its discretion, either replace the delivered goods free of charge or make a written arrangement with the purchaser regarding compensation. The liability of DIYSPLAY shall always be limited to a maximum of the invoice amount of the goods in question. Any liability of DIYSPLAY for any other form of damage is excluded, including additional compensation in any form, indirect damage or consequential damage, or damage due to lost profits.
8.5 DIYSPLAY shall not be liable for damage caused by intent or equivalent conscious recklessness of non-managerial staff.
8.6 This guarantee shall not apply if:

  • The purchaser is in default towards DIYSPLAY.

  • The buyer has repaired and/or processed the delivered goods himself or has had them repaired by third parties.

  • The delivered goods have been exposed to abnormal circumstances or have been treated carelessly or in conflict with the instructions of DIYSPLAY.

  • The defectiveness is due to government regulations.

9. Offers

9.1 Offers are without obligation unless stated otherwise in the offer.
9.2 If the buyer accepts a non-binding offer, DIYSPLAY reserves the right to revoke the offer or deviate from it within 3 working days of receipt of acceptance.
9.3 Verbal commitments are only binding on DIYSPLAY after they have been confirmed in writing.
9.4 Offers from DIYSPLAY do not automatically apply to repeat orders.
9.5 DIYSPLAY cannot be held to its offer if the buyer should have understood that the offer contained an obvious mistake or error.
9.6 Additions, changes, and/or further agreements are only valid if agreed upon in writing.

10. Agreement

10.1 An agreement between DIYSPLAY and a customer is concluded after an order has been assessed for feasibility by DIYSPLAY.

10.2 DIYSPLAY reserves the right to refuse orders or assignments without stating reasons or to accept them only on the condition that the shipment is made by cash on delivery or after advance payment.

11. Images and specifications

11.1 All images; photos, drawings, etc.; including data concerning weights, dimensions, colours, images of labels, etc. on the DIYSPLAY website are only approximate, are indicative, and cannot give rise to compensation or termination of the agreement.

12. Force majeure

12.1 DIYSPLAY is not liable if and to the extent that its obligations cannot be fulfilled as a result of force majeure.
12.2 Force majeure is understood to mean any external cause, as well as any circumstance that should not be at its risk. Delays or defaults by suppliers, disruptions in Internet or email traffic, government measures, strikes, transport difficulties, and illness of personnel are explicitly considered force majeure.
12.3 In the event of force majeure, DIYSPLAY reserves the right to suspend its obligations or dissolve the agreement without being obliged to pay any compensation.
12.4 If DIYSPLAY has already partially fulfilled its obligations upon the occurrence of force majeure, it is entitled to invoice the part already delivered separately, and the purchaser is obliged to pay this invoice as a separate contract.

13. Liability

13.1 DIYSPLAY is not liable for damage to vehicles or other objects caused by incorrect use of the products. Before use, read the instructions on the packaging and/or consult our website.

14. Retention of title

14.1 Ownership of all items sold and delivered by DIYSPLAY to the buyer remains with DIYSPLAY as long as the buyer has not paid DIYSPLAY's claims under the agreement or previous agreements.
14.2 The items delivered by DIYSPLAY that fall under the retention of title may only be resold in the context of normal business operations and may never be used as a means of payment.
14.3 The buyer is not authorized to pledge or encumber in any other way the items that fall under the retention of title.
14.4 The purchaser hereby grants unconditional and irrevocable permission to DIYSPLAY or a third party to be appointed by DIYSPLAY to enter all places where its property is located and to take away such property in all cases in which DIYSPLAY wishes to exercise its property rights.
14.5 If third parties seize the goods delivered under retention of title or wish to establish or assert rights thereto, the purchaser is obliged to inform DIYSPLAY thereof as soon as may reasonably be expected.
14.6 The purchaser undertakes to insure the goods delivered under retention of title and to keep them insured against fire, explosion, water damage, and theft, and to make the insurance policy available for inspection by DIYSPLAY upon first request.

15. Applicable law/competent court

15.1 Dutch law applies to all agreements.
15.2 Disputes arising from an agreement between DIYSPLAY and the buyer, which cannot be resolved by mutual agreement, will be heard by the competent court within the district of [Company’s Legal Location], unless DIYSPLAY prefers to submit the dispute to the competent court of the buyer's place of residence, and with the exception of those disputes that fall within the jurisdiction of the subdistrict court.

Created on 7 November 2024